Best Legal Practices in Disciplining or Terminating an Employee

February 7, 2015

Best Legal Practices in Disciplining or Terminating an Employee

TIME: 9:00 am – 4:00 pm

VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

SCHEDULE: Please call (632) 225.66.16 or call/text mobile numbers 0926.622.0768 or 0933.584.7266. You may also click here to view schedule of the Business Training Program

KEY TOPICS:

A. Security of Employment
1. 1987 Constitutional mandate on full protection to labor
2. Labor laws, rules, and policies in favor of labor

B. Management Prerogative
1. Right of the employer to discipline an employee
2. Right of the employer to terminate an employee

C. Termination of Employment
1. By the Employer
2. By the Employee

D. Due Process
1.Substantial Due Process
i. Just Causes
ii. Authorized Causes
2. Procedural Due Process
i. 1st Written Notice
a. Personal service, preferred
b. Registered mail with return card
ii. Hearing/Opportunity to be Heard
a. Administrative Hearing
1) Employee allowed to have a lawyer
2) Process and documentation
b. When hearing not required: written reply by employee who already had the opportunity to be heard
iii. 2nd Written Notice
a. Personal service, preferred
b. Registered mail with return card

E. Labor Complaints
1. Cause of Action
i. Illegal Dismissal
a. Failure to observe substantial and/or procedural due process
b. Constructive resignation
ii. Monetary Claims
2. Consequences/Liabilities for both employer and concerned manager/s
i. Reinstatement
ii. When reinstatement not possible:
a. Doctrine of strained relations
b. Position abolished
iii. Separation pay if reinstatement not possible
iv. Payroll reinstatement
3. Payment of monetary claims
i. Running backwages
ii. 3-year prescription when applicable
4. Moral Damages
5. Exemplary Damages
6. Attorney’s Fees

F. Rules and Principles in Labor Cases
1. Burden of proof on the employer
i. To prove that dismissal was valid
ii. To prove that monetary claims were paid
iii. To prove that resignation was voluntary

G. Best Legal Practices: What employers and managers may do protect the business from labor complaints
1. Require signed resume or curriculum vitae
2. Complete company form
3. Conduct background check
4. Update company policies
5. Re-evaluate employment contract
6. Train Human Resource Staff
7. Observe proper documentation and safekeeping of 201 files/employee records
8. Design a flowchart on process for disciplinary actions, including the administrative hearing process
9. Keep and use templates for 1st and 2nd written notices
10. Document process for disciplinary action or termination
11. Observe proper conduct when dealing with SENA and the Labor Arbitrator
12. Be careful in writing company notice/s or press release/s related to ongoing labor complaint of an employee
13. Consider and evaluate all factors when deciding whether to settle or not
14. Execute and have the compromise agreement notarized when settlement has been agreed upon

H. Summary/Integration

SEMINAR FEE: Php 3,000.00 per person (inclusive of snacks, lunch, drinks, handouts, certificate of attendance)

DISCOUNT: 10% Discount if FULL AMOUNT is paid at least five (5) days before the event.

MODE OF PAYMENT:

  • Deposit payment at Banco de Oro. Savings Account Name: BusinessCoach, Inc. Then kindly fax deposit slip (indicate name of participant and seminar title) to confirm reservation.
  • On-site payment (CASH only)
  • Company checks are accepted, provided that they are received at least five (5) banking days before the event.

RESERVATION: Please call telephone 225.66.16, 0926.622.0768 or 0933.584.7266 . For other inquiries, kindly send a message by filling-up the form below.

CANCELLATION BY ATTENDEE: Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.

CANCELLATION BY BUSINESS COACH: Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.

REFUND POLICY: Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the Business Coach office in San Juan City, Metro Manila. Business Coach does not deposit refunds.

SCHEDULE: Schedule may change without prior notice. Please call to confirm. Business Coach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.

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Social Media Marketing

February 7, 2015

Social Media Marketing

TIME: 9:00 am – 4:00 pm

VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

SCHEDULE: Please call (02) 8727.88.60 / (02) 8727.56.28 / (02) 8701.70.01 / (02) 8701.70.02 or call/text mobile numbers 0926.622.0768 or 0933.584.7266. You may also click here to view schedule of the Business Training Program

KEY TOPICS:

1. What social media marketing can do for your business?
2. Social Media marketing landscape in the Philippines
3. Benefits of the Social Media Marketing (SMM)
4. The different social media websites
a. Facebook
– FB Page
– FB Group
b. Twitter
– Use hashtags
– Retweet
– Follow and get followed
c. Google +
d. LinkedIn
e. Instagram
f. Youtube
g. Pinterest
5. Social Media Plan
6. What is social media engagement?
7. How to increase social media engagement?
8. Understand and identify your target audience
9. High quality content marketing
a. Photos
b. Infographics
c. Text materials
d. Videos
10. Social Media Management and Monitoring Tools
11. Social Media Editorial Calendar
12. Social Media optimization
a. Customization of Profile, cover photo, description and location
b. Importance of SMO and techniques
c. Online Promotions
– Paid Advertising on Facebook and Instagram
– Social Media and Branding
13. Social Media ROI
14. Social Media used for Customer Service and Online Store
15. Social Media Marketing Metrics / Insights
16. Social media marketing code of ethics
17. How to handle bashers or negative comments/responses
18. Biggest mistakes and how to avoid them

SEMINAR FEE: Php 3,500.00 per person (inclusive of snacks, lunch, drinks, handouts, certificate of attendance)

DISCOUNT: Php 500.00 Discount if FULL AMOUNT is paid at least five (5) days before the event.

MODE OF PAYMENT:

  • Deposit payment at Banco de Oro. Savings Account Name: BusinessCoach, Inc. Then kindly fax deposit slip (indicate name of participant and seminar title) to confirm reservation.
  • On-site payment (CASH only)
  • Company checks are accepted, provided that they are received at least five (5) banking days before the event.

RESERVATION:  Please call telephone (02) 8727.88.60, (02) 8727.56.28, (02) 8701.70.01, (02) 8701.70.02, 0926.622.0768 or 0933.584.7266. For other inquiries, kindly leave a message at the comment box below.

CANCELLATION BY ATTENDEE: Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.

CANCELLATION BY BUSINESS COACH: Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.

REFUND POLICY: Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the Business Coach office in San Juan City, Metro Manila. Business Coach does not deposit refunds.

SCHEDULE: Schedule may change without prior notice. Please call to confirm. Business Coach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.


Training for Receptionists

January 30, 2012

 Training for Receptionists (1)Training for Receptionists (2)

Training for Receptionists

TIME: 9:00 am – 4:00 pm

VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

SCHEDULE: Please call (02) 8727.88.60 / (02) 8727.56.28 / (02) 8701.70.01 / (02) 8701.70.02 or call/text mobile numbers 0926.622.0768 or 0933.584.7266. You may also click here to view schedule of the Training Program »

KEY TOPICS:

I. The Receptionist: Understanding the Content of the Job

An introductory discussion of the key responsibilities of the Receptionist will help check the jobholder’s appreciation and level of understanding of the value of the role.

II. A Credible and Professional Image

In this module, the participants will learn the characteristics of a polished and professional receptionist. A portion of the module will highlight behavior and habits that can destroy the receptionist’s image and that of the organization.

III. Handling Calls Effectively

As in personal interactions, it is important to project a positive image in telephone conversations. The participants will learn the use of proper phrases and greetings that convey warmth while taking messages quickly or when putting callers on hold.

IV. Communication Styles

Sensitivity to body posture, hand gesture, facial expressions and understanding that people differ from each other will help determine which communication style works best to calm down a hot-tempered visitor. Applying diplomacy and tact while efficiently addressing the area of concern generally settles an agitated person. This is also the best way to prevent an uncomfortable social scene.

V. Communicating Delays and Cancellations

In this module, participants will learn how to communicate appointment delays or cancellations in a thoughtful and considerate manner.

VI. Professional Development: Planning for Tomorrow

The final module involves the creation of individual development plans that are actionable. The participants will list down goals that when achieved, will benefit themselves and their respective organizations.

SEMINAR FEE: Php 3,500.00 per person (inclusive of snacks, lunch, drinks, seminar kit, handouts, certificate)

DISCOUNT: Php 500.00 Discount if FULL AMOUNT is paid at least five (5) days before the event.

MODE OF PAYMENT:
• Deposit payment at Banco de Oro. Savings Account Name: BusinessCoach, Inc. Then kindly fax deposit slip (indicate name of participant and seminar title) to confirm reservation.
• On-site payment (CASH only)
• Company checks are accepted, provided that they are received at least five (5) banking days before the event.

RESERVATION:  Please call telephone (02) 8727.88.60, (02) 8727.56.28, (02) 8701.70.01, (02) 8701.70.02, 0926.622.0768 or 0933.584.7266. For other inquiries, kindly leave a message at the comment box below.

CANCELLATION BY ATTENDEE: Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.

CANCELLATION BY BUSINESS COACH: Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.

REFUND POLICY: Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the Business Coach office in San Juan City, Metro Manila. Business Coach does not deposit refunds.

SCHEDULE: Schedule may change without prior notice. Please call to confirm. Business Coach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.


Events Management Training

December 8, 2011

 

 

Events Management Training

TIME: 9:00 am – 4:00 pm

VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

SCHEDULE: Please call (02) 8727.88.60 / (02) 8727.56.28 / (02) 8701.70.01 / (02) 8701.70.02 or call/text mobile numbers 0926.622.0768 or 0933.584.7266. You may also click here to view schedule of the Training Program »

OBJECTIVES:

• To learn events planning and organizing
• To know how to get sponsors for your events
• To enhance your skills and knowledge in event promotion
• To know how to select, negotiate and coordinate with suppliers
• To learn how to market your events

WHO SHOULD PARTICIPATE:

Those who want to put up an events management business, events managers and staff, managers or supervisors tasked to organize in-house events, students of related courses, and entrepreneurs.

KEY TOPICS:

I. What is events management?
II. Profit potential in different types of events
III. Designing events that will impress clients
IV. Stages in events management services
V. Organizing your event management team
VI. How to market or promote your events
1. Using internet marketing and social media – Facebook, Twitter, blogs, etc.
2. Press releases
3. Paid advertisements
4. Other marketing techniques
VII. Getting the best sponsors for the event
1. Presenting and pricing the benefits of sponsorship
2. The different ways of sponsoring (cash, x-deals, etc.)
3. Sample contracts for sponsors
VIII. Dealing with suppliers
1. Tips on handling and sourcing suppliers
2. Sample supplier contracts
IX Financial aspects of event management
1. Estimating the cost or budget of the event
2. Return on investment
X. Risk management
XI. Safety and security
XII. Tips on event protocols
XIII. Professional trade secrets
XIV. How to make a business proposal to potential clients
1. Sample proposals
2. Sample contracts
3. Closing the sale

SEMINAR FEE: Php 3,500.00 per person (inclusive of snacks, lunch, drinks, seminar kit, handouts, certificate)

DISCOUNT: Php 500.00 Discount if FULL AMOUNT is paid at least five (5) days before the event.

MODE OF PAYMENT:
• Deposit payment at Banco de Oro. Savings Account Name: BusinessCoach, Inc. Then kindly fax deposit slip (indicate name of participant and seminar title) to confirm reservation.
• On-site payment (CASH only)
• Company checks are accepted, provided that they are received at least five (5) banking days before the event.

RESERVATION:  Please call telephone (02) 8727.88.60, (02) 8727.56.28, (02) 8701.70.01, (02) 8701.70.02, 0926.622.0768 or 0933.584.7266. For other inquiries, kindly leave a message at the comment box below.

CANCELLATION BY ATTENDEE: Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.

CANCELLATION BY BUSINESS COACH: Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.

REFUND POLICY: Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the Business Coach office in San Juan City, Metro Manila. Business Coach does not deposit refunds.

SCHEDULE: Schedule may change without prior notice. Please call to confirm. Business Coach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.


Effective Employee Discipline

November 26, 2011

Effective Employee Discipline

TIME: 9:00 am – 4:00 pm

VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

SCHEDULE: Please call (02) 727.88.60, (02) 727.56.28, (02) 701.70.01 or (02) 701.70.02 or call/text mobile numbers 0926.622.0768 or 0933.584.7266. You may also click here to view schedule of the Business Training Program

KEY TOPICS:

A. Discipline defined
a. Definition
b. Purpose of discipline
c. Objective of discipline
d. Belief in discipline
e. Reason for disciplining
f. Pitfalls

B. Types of discipline
a. Preventive
b. Corrective
c. Progressive

C. Sources of disciplinary problems

D. Motivating employees
a. Motivation theory
b. Employee motivation tips

E. Supervisor’s role in conflict resolution and disciplining
a. Coaching
b. Conflict resolution

F. Communication process
a. Six C’s of communication
b. Tips in communication

G. Values vs. rules
a. Managing by values and managing by rules
b. Linking personal and organizational values

H. The disciplinary process
a. General defense of employee in disciplinary cases
b. Supervisor’s role and responsibility
c. Due process
d. Conducting administrative investigation
e. Question to ask before rendering a decision
f. Key to success

I. Improving employee performance and work habits

J. Concept of second change

K. Discussions:
a. Effective follow-up
b. Corrective action
c. Maintaining improved performance

L. Nature and scope of management rights

M. Being pro-active on violations

SEMINAR FEE: Php 3,000.00 per person (inclusive of snacks, lunch, drinks, seminar kit, handouts, certificate)

DISCOUNT: 10% Discount if FULL AMOUNT is paid at least five (5) days before the event.

MODE OF PAYMENT:
• Deposit payment at Banco de Oro. Savings Account Name: BusinessCoach, Inc. Then kindly fax deposit slip (indicate name of participant and seminar title) to confirm reservation.
• On-site payment (CASH only)
• Company checks are accepted, provided that they are received at least five (5) banking days before the event.

RESERVATION: Please call telephone (02) 727.88.60, (02) 727.56.28, (02) 701.70.01, (02) 701.70.02, 0926.622.0768 or 0933.584.7266. For other inquiries, kindly send a message by filling-up the form below.

CANCELLATION BY ATTENDEE: Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.

CANCELLATION BY BUSINESS COACH: Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.

REFUND POLICY: Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the Business Coach office in San Juan City, Metro Manila. Business Coach does not deposit refunds.

SCHEDULE: Schedule may change without prior notice. Please call to confirm. Business Coach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.


Training Evaluation: Measuring the Impact of Training

November 26, 2011

 

Training Evaluation: Measuring the Impact of Training

TIME: 9:00 am – 4:00 pm

VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

SCHEDULE: Please call (02) 8727.88.60 / (02) 8727.56.28 / (02) 8701.70.01 / (02) 8701.70.02 or call/text mobile numbers 0926.622.0768 or 0933.584.7266.  You may also click here to view schedule of the Business Training Program

KEY TOPICS:

MODULE 1: Measuring the effectiveness of the training program

1. Training process
2. Four levels of evaluation
– Level 1 – Reaction
– Level 2 – Learning
– Level 3 – Behavior application
– Level 4 – Impact
3. Guidelines in evaluating each Level

MODULE 2: Measuring return on investment (ROI) of training

1. Level 5 evaluation – ROI
2. Criteria for selecting programs for Level 4 and 5
3. Benefits of ROI of training
4. ROI of training model
5. ROI formula
6. Collecting data
– Performance indicators
– Cost and quality indicators
– Example of performance results
7. Methods of isolating effects of training
8. Converting data into monetary value
9. Tabulating cost of program

MODULE 3: Enhancing the effectiveness and ROI of training

1. How effective is your training program?
2. Barrier to learning
3. Principle of transfer partnership
4. Transfer matrix

SEMINAR FEE: Php 3,500.00 per person (inclusive of snacks, lunch, drinks, seminar kit, handouts, certificate)

DISCOUNT: Php 500.00 Discount if FULL AMOUNT is paid at least five (5) days before the event.

MODE OF PAYMENT:
• Deposit payment at Banco de Oro. Savings Account Name: BusinessCoach, Inc. Then kindly fax deposit slip (indicate name of participant and seminar title) to confirm reservation.
• On-site payment (CASH only)
• Company checks are accepted, provided that they are received at least five (5) banking days before the event.

RESERVATION:  Please call telephone (02) 8727.88.60, (02) 8727.56.28, (02) 8701.70.01, (02) 8701.70.02, 0926.622.0768 or 0933.584.7266. For other inquiries, kindly leave a message at the comment box below.

CANCELLATION BY ATTENDEE: Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.

CANCELLATION BY BUSINESS COACH: Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.

REFUND POLICY: Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the Business Coach office in San Juan City, Metro Manila. Business Coach does not deposit refunds.

SCHEDULE: Schedule may change without prior notice. Please call to confirm. Business Coach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.


Real Estate Property Appraisal

November 26, 2011

 

 

Real Estate Property Appraisal

TIME: 9:00 am – 4:00 pm

VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

SCHEDULE: Please call (02) 8727.88.60 / (02) 8727.56.28 / (02) 8701.70.01 / (02) 8701.70.02 or call/text mobile numbers 0926.622.0768 or 0933.584.7266. You may also click here to view schedule of the Business Training Program

KEY TOPICS:

I. Overview of the appraisal process
Definition – what is an appraisal?
Purpose
Scope

II. Kinds of value
Zonal value
Fair market value
Resale value
Appraisal value

III. Details of the property
Types of property
Description
Status
Boundaries
Neighborhood

IV. Theories and principles in real estate appraisal
Highest and best use (HBU) value
Conformity
Substitution

V. Factors affecting values of properties

VI. Data gathering
Sources
Presentation

VII. Interpretation of data

VIII. Methods used in the appraisal of real estate

IX. Qualifications of a real estate appraiser
How to be a real estate appraiser

X. The appraisal report

SEMINAR FEE: Php 3,500.00 per person (inclusive of snacks, lunch, drinks, seminar kit, handouts, certificate)

DISCOUNT: Php 500.00 Discount if FULL AMOUNT is paid at least five (5) days before the event.

MODE OF PAYMENT:
• Deposit payment at Banco de Oro. Savings Account Name: BusinessCoach, Inc. Then kindly fax deposit slip (indicate name of participant and seminar title) to confirm reservation.
• On-site payment (CASH only)
• Company checks are accepted, provided that they are received at least five (5) banking days before the event.

RESERVATION:  Please call telephone (02) 8727.88.60, (02) 8727.56.28, (02) 8701.70.01, (02) 8701.70.02, 0926.622.0768 or 0933.584.7266. For other inquiries, kindly leave a message at the comment box below.

CANCELLATION BY ATTENDEE: Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.

CANCELLATION BY BUSINESS COACH: Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.

REFUND POLICY: Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the Business Coach office in San Juan City, Metro Manila. Business Coach does not deposit refunds.

SCHEDULE: Schedule may change without prior notice. Please call to confirm. Business Coach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.