Effective Office Administration

January 30, 2012

Effective Office Administration (1)Effective Office Administration (2)

Effective Office Administration

TIME: 9:00 am – 4:00 pm

VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

SCHEDULE: Please call (02) 8727.88.60 / (02) 8727.56.28 / (02) 8701.70.01 / (02) 8701.70.02 or call/text mobile numbers 0926.622.0768 or 0933.584.7266.  You may also click here to view schedule of the Training Program »

KEY TOPICS:

I. Administrative systems

• Identify administrative systems including filing systems and staff administrative systems and business systems
• Identify the elements and application of each system in relation to company and legal requirements
• Identify resources such as staff, information technology, office space and management requirements for the development of these administrative systems.
• Identify ways of finding resources in a specific business institution

II. Develop and update administrative systems

• The administrative requirements are identified to meet the specific needs of a selected organization
• The identified administrative systems are developed in accordance with organizational requirements
• The administrative systems and procedures identified are presented to management and staff for approval
• Feedback is obtained from management and staff regarding the suitability of systems on specifically designed feedback forms
• Agreed changes are made to the systems

III. Develop systems to keep information at the required level of confidentiality

• Administrative information which should be kept confidential, is identified in accordance with legal, company and industry requirements and practices
• Systems are developed to keep administrative information and records confidential and maintain secrecy of such information as required legally and your company.

IV. Develop policies and procedures on administrative systems

• Develop administrative systems and procedures which are aligned with legislative and organizational requirements
• The procedure for each element of the administration system is explained to employees in line with policies developed
• The policies and procedures are collated into a written manual in company specific format

SEMINAR FEE: Php 3,500.00 per person (inclusive of snacks, lunch, drinks, seminar kit, handouts, certificate)

DISCOUNT: Php 500.00 Discount if FULL AMOUNT is paid at least five (5) days before the event.

MODE OF PAYMENT:
• Deposit payment at Banco de Oro. Savings Account Name: BusinessCoach, Inc. Then kindly fax deposit slip (indicate name of participant and seminar title) to confirm reservation.
• On-site payment (CASH only)
• Company checks are accepted, provided that they are received at least five (5) banking days before the event.

RESERVATION:  Please call telephone (02) 8727.88.60, (02) 8727.56.28, (02) 8701.70.01, (02) 8701.70.02, 0926.622.0768 or 0933.584.7266. For other inquiries, kindly leave a message at the comment box below.

CANCELLATION BY ATTENDEE: Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.

CANCELLATION BY BUSINESS COACH: Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.

REFUND POLICY: Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the Business Coach office in San Juan City, Metro Manila. Business Coach does not deposit refunds.

SCHEDULE: Schedule may change without prior notice. Please call to confirm. Business Coach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.


Training for Receptionists

January 30, 2012

 Training for Receptionists (1)Training for Receptionists (2)

Training for Receptionists

TIME: 9:00 am – 4:00 pm

VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

SCHEDULE: Please call (02) 8727.88.60 / (02) 8727.56.28 / (02) 8701.70.01 / (02) 8701.70.02 or call/text mobile numbers 0926.622.0768 or 0933.584.7266. You may also click here to view schedule of the Training Program »

KEY TOPICS:

I. The Receptionist: Understanding the Content of the Job

An introductory discussion of the key responsibilities of the Receptionist will help check the jobholder’s appreciation and level of understanding of the value of the role.

II. A Credible and Professional Image

In this module, the participants will learn the characteristics of a polished and professional receptionist. A portion of the module will highlight behavior and habits that can destroy the receptionist’s image and that of the organization.

III. Handling Calls Effectively

As in personal interactions, it is important to project a positive image in telephone conversations. The participants will learn the use of proper phrases and greetings that convey warmth while taking messages quickly or when putting callers on hold.

IV. Communication Styles

Sensitivity to body posture, hand gesture, facial expressions and understanding that people differ from each other will help determine which communication style works best to calm down a hot-tempered visitor. Applying diplomacy and tact while efficiently addressing the area of concern generally settles an agitated person. This is also the best way to prevent an uncomfortable social scene.

V. Communicating Delays and Cancellations

In this module, participants will learn how to communicate appointment delays or cancellations in a thoughtful and considerate manner.

VI. Professional Development: Planning for Tomorrow

The final module involves the creation of individual development plans that are actionable. The participants will list down goals that when achieved, will benefit themselves and their respective organizations.

SEMINAR FEE: Php 3,500.00 per person (inclusive of snacks, lunch, drinks, seminar kit, handouts, certificate)

DISCOUNT: Php 500.00 Discount if FULL AMOUNT is paid at least five (5) days before the event.

MODE OF PAYMENT:
• Deposit payment at Banco de Oro. Savings Account Name: BusinessCoach, Inc. Then kindly fax deposit slip (indicate name of participant and seminar title) to confirm reservation.
• On-site payment (CASH only)
• Company checks are accepted, provided that they are received at least five (5) banking days before the event.

RESERVATION:  Please call telephone (02) 8727.88.60, (02) 8727.56.28, (02) 8701.70.01, (02) 8701.70.02, 0926.622.0768 or 0933.584.7266. For other inquiries, kindly leave a message at the comment box below.

CANCELLATION BY ATTENDEE: Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.

CANCELLATION BY BUSINESS COACH: Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.

REFUND POLICY: Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the Business Coach office in San Juan City, Metro Manila. Business Coach does not deposit refunds.

SCHEDULE: Schedule may change without prior notice. Please call to confirm. Business Coach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.


Effective Business Writing (Memos, Emails, Agendas, Meeting Minutes)

June 17, 2011

SEMINAR TITLE: Effective Business Writing (Memos, Emails, Agendas, Meeting Minutes)

Focus: business writing seminar workshop, technical writing, business writing course

TIME: 9:00 am – 4:00 pm

VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

SCHEDULE: Please call (02) 8727.88.60 / (02) 8727.56.28 / (02) 8701.70.01 / (02) 8701.70.02 or call/text mobile numbers 0926.622.0768 or 0933.584.7266.  You may also click here to view schedule of the Business Training Program

KEY TOPICS:

I. Back to Basics

Review and relearn the basics of Grammar needed to be able to write accurate, clear, and concise business letters.

A. Parts of Speech
B. Verb Tenses
C. Spelling Rules
D. Capitalization Concerns
E. Proofreading

II. The Fundamentals

Learn what key elements to employ in business correspondences and what common pitfalls to avoid.

A. The Seven C’s – Clear, Concise, Correct, Complete, Concrete, Convincing, and Courteous
B. Common Pitfalls – Clichés, Complex Words, Commonly Confusing and Misused Words

III. All about E.M.A.I.L.

Learn the features of a good e-email and apply this knowledge to create and send correct emails at work.

A. Efficient Writing
B. Message Tone
C. Appropriateness
D. Impact on Others
E. Legality

IV. Business Letters of Different Forms

Identify the different formats of writing business letters depending on one’s purpose and intent.

A. Parts of a Business Letter
B. Memo
C. Agenda
D. Minutes of the Meeting
E. Letter of Information
F. Announcement and Invitation Letters
G. Response to Complaint and Refusal Letters

V. Workshop

Use the knowledge and information given in this training to properly respond to varying business scenarios.

Common scenarios at work that require response and correspondence will be analyzed and given solutions to by the participants.

SEMINAR FEE: Php 3,500 per person (inclusive of snacks, lunch, drinks, seminar kit, handouts, certificate of attendance)

DISCOUNT: Php 500.00 Discount if FULL AMOUNT is paid at least five (5) days before the event.

MODE OF PAYMENT:

  • Deposit payment at Banco de Oro. FAX deposit slip (indicate name of participant and seminar title) to confirm reservation.
  • On-site payment (CASH only)
  • Company checks are accepted, provided that they are received at least five (5) banking days before the event.

RESERVATION:  Please call telephone (02) 8727.88.60, (02) 8727.56.28, (02) 8701.70.01, (02) 8701.70.02, 0926.622.0768 or 0933.584.7266. For other inquiries, kindly leave a message at the comment box below.

CANCELLATION BY ATTENDEE: Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.

CANCELLATION BY BUSINESSCOACH: Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.

REFUND POLICY: Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the BusinessCoach office in San Juan City, Metro Manila. BusinessCoach does not deposit refunds.

SCHEDULE: Schedule may change without prior notice. Please call to confirm. BusinessCoach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.


Project Management Fundamentals

June 17, 2011

 

 

SEMINAR TITLE: Project Management Fundamentals

Focus: project management seminar, project management training, fundamentals of project management

TIME: 9:00 am – 4:00 pm

VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

SCHEDULE: Please call (02) 8727.88.60 / (02) 8727.56.28 / (02) 8701.70.01 / (02) 8701.70.02 or call/text mobile numbers 0926.622.0768 or 0933.584.7266. You may also click here to view schedule of the Business Training Program

OVERVIEW:

Engaging in Project Management entails not only having sufficient knowledge about the focus or topic of the project but it requires skills in planning especially when the project’s tasks, timeline and costs will be considered. Aligning the objectives and authors/team members to the specific tasks is also an important part of Project Planning which helps in facilitating the direction of the project.

This seminar will focus not only on the different Elements of a Project but also on the Phases of a Project Cycle which serves as a guide in commencing and ending the Project. The Project Manager will also be equipped with a tool – a One Page Project Plan- in preparing a project proposal and monitoring the progress of the project. During the progress of the project the Project Manager must analyze some variances or non-conformance from the set goals and causes of failure of the project. To attain this objective, this seminar will also train the project manager on how to use FMEA (Failure Modes and Effects Analysis) and Root Cause Analysis.

Throughout this seminar, the participants will build a “tool box” of project management techniques enabling leaders and members of the Project to initiate, define, plan, implement, manage and review projects.

OBJECTIVES:

By the end of the seminar, the delegates will be able to:

• Understand the elements of a project plan
• Learn the phases of a project cycle
• Learn how to use PERT, CPM and Gantt Chart in project planning
• Learn how to prepare a one-page project plan/project summary
• Analyze the failures of the project
• Know the different reports to prepare during and after the project

WHO SHOULD PARTICIPATE:

• Project manager and project team members and those who are planning to engage in project management career

KEY TOPICS:

Module 1: Project Management, An Overview

Module 2: Elements of Project Management

Module 3: Project Cycle

Module 4: Parts of a Project Plan

Module 5: Preparing a One-Page Project Plan/Summary

Module 6: Project Implementation

Module 7: Project Analysis Tools

SEMINAR FEE: Php 3,500 per person (inclusive of snacks, lunch, drinks, seminar kit, handouts, certificate of attendance)

DISCOUNT: Php 500.00 Discount if FULL AMOUNT is paid at least five (5) days before the event.

MODE OF PAYMENT:

  • Deposit payment at Banco de Oro. FAX deposit slip (indicate name of participant and seminar title) to confirm reservation.
  • On-site payment (CASH only)
  • Company checks are accepted, provided that they are received at least five (5) banking days before the event.

RESERVATION:  Please call telephone (02) 8727.88.60, (02) 8727.56.28, (02) 8701.70.01, (02) 8701.70.02, 0926.622.0768 or 0933.584.7266. For other inquiries, kindly leave a message at the comment box below.

CANCELLATION BY ATTENDEE: Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.

CANCELLATION BY BUSINESSCOACH: Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.

REFUND POLICY: Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the BusinessCoach office in San Juan City, Metro Manila. BusinessCoach does not deposit refunds.

SCHEDULE: Schedule may change without prior notice. Please call to confirm. BusinessCoach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.